Please browse or search our Frequently Asked Questions. Entries are continually added and revised based on feedback by users such as yourself.

If you can’t find an answer to your question, you may submit it via the Contact Us Tab. A representative from the corresponding department will respond within the department’s specified time frame. When submitting an e-mail via the Contact Us Tab, please be sure to select the appropriate category. This will ensure your inquiry is directed to the appropriate department.

1. Who are the "Bonus Sites", or "Contributors"?
2. How will charges appear on my Credit Card Statement?
3. How do I join?
4. I applied for access, but I have not received confirmation of my order and I cannot access the site. What should I do?
5. I can't get to all or part of Badpuppy. What's wrong?
6. I use America Online and the images on Badpuppy are fuzzy. I also have problems viewing some of the live and streaming services. What causes this?
7. How do I clear the cache (temporary internet files) and history in my browser and why should I do this?
8. What is a ZIP file and how do I use it?
9. How do I save and view images on my computer?
10. What are AVI's, MPEG's, and MOV files and how can I view them?
11. How do I cancel my Badpuppy Membership?
12. Can I use my cell phone number to order (be charged to my cell phone)?
13. What are the Commercial Contributors?
14. I would prefer not to pay online. Do you accept mail in orders?
15. What's NEW and UPDATED on Badpuppy?
16. What is "My Badpuppy"?
17. How do I Become A Badpuppy Model?
18. How do I become a Badpuppy Photographer?
19. How do I submit an Erotic Story to Badpuppy?
20. What is Guardian?
21. What are cookies?
22. How do I delete cookies?
23. How do I disable cookies?
24. I'm unable to view some of the Live Sex and Streaming Video sites. What should I do?
25. What are your Live Services?
26. What are your Live Services with Upsells?
27. How can I tell if a Badpuppy email message is fraudulent?
28. Where can I locate Documentation and Help for Badpuppy Chat?