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I applied for access, but I have not received confirmation of my order and I cannot access the site. What should I do?
Question:	I applied for access, but I have not received confirmation of my order and I cannot access the site. What should I do?
Answer:	When you subscribe to Badpuppy, an email is automatically sent out to confirm your order and give you information about Badpuppy. Occasionally, these emails are returned to us undeliverable. It is also possible that your order did not fully process for some reason. Whatever you do, don't subscribe twice, or you may be billed twice. Just email support@badpuppy.com with your full name and the username that you have chosen. For immediate assistance, please call us: Phone support hours are as follows, listed in Eastern Time or GMT -05:00: Tuesday through Saturday, 7:00AM to 11:00PM Sunday and Monday, 9:00AM to 5:00PM Toll Free, USA and Canada only: 1-800-219-5650 Outside the U.S.A.: 1-321-631-9500 Los Angeles: 323-201-2134 San Francisco: 415-738-4830 London, England: 0207 993 2576

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I applied for access, but I have not received confirmation of my order and I cannot access the site. What should I do?