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Please browse or search our Frequently Asked Questions. Entries are continually added and revised based on feedback by users such as yourself.

If you can’t find an answer to your question, you may submit it via the Contact Us Tab. A representative from the corresponding department will respond within the department’s specified time frame. When submitting an e-mail via the Contact Us Tab, please be sure to select the appropriate category. This will ensure your inquiry is directed to the appropriate department.

Category:

How will charges appear on my Credit Card Statement?
Question: How will charges appear on my Credit Card Statement?
Answer: Charges will appear differently depending on how you subscribe:

1. Badpuppy's main merchant account (DHD Media) - "BEI DHD 321-631-9500"
2. CCBill - "CCBill.com *Badpuppy Ent"
3. Verotel - "VEROTEL MERCHANT SERVICES BV"
4. Epoch - "800-893-8871 EPOCH"

Other Related Questions:

  1. How do I join?
  2. I applied for access, but I have not received confirmation of my order and I cannot access the site. What should I do?
  3. How do I cancel my Badpuppy Membership?
  4. Can I use my cell phone number to order (be charged to my cell phone)?
  5. I would prefer not to pay online. Do you accept mail in orders?

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